Main Page > Services >Request to escalate complaints

Request to escalate complaints

This platform allows all beneficiaries to escalate water and sewage complaints to service providers in case of dissatisfaction with the service.

  1. Access the official website of the Saudi Water Authority
  2. Select the "Escalate Complaint" service
  3. Enter the details of the original complaint and reason for escalation
  4. Attach any supporting documents if needed
  5. Submit the escalation request
  6. Follow up on the escalation request through the provided channels
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Concerned Party

Individuals

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Service Duration

10 days

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Service delivery channels

Services protal

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Service cost

Free


Frequently Asked Questions

Click to go to Frequently Asked Questions
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Phone

0181188111

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Technical Support

[email protected]

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Comments & Suggestions

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